San Francisco, CA–DoorDash launched new Partnership Plans for restaurants that enable restaurants to choose from three delivery price points that best fit their needs.
Seeking to encourage increased flexibility and choice, the initiative allows merchants to choose different price plans when entering a partnership with DoorDash. Inspired by feedback from local partners, the plan expands the accessibility of delivery services while restaurants meet the challenges of a post-pandemic world. The new options allow restaurants to choose a plan with a commission rate starting as low as 15% and can add on the products that best suit their businesses at various tiers of service.
“The last year forced merchants to completely overhaul their businesses to survive,” said Laura Curtis, Senior Manager, Government Relations, DoorDash. “We are committed to adapting with our community partners and ensuring that they are set up to succeed on their own terms. DoorDash is thrilled to offer new and better options that empower businesses to pick and choose the products and services they want and need.”
Over the last year, DoorDash has implemented initiatives and launched products like a commission-free online ordering product called Storefront, a partnership with BlueVine to make PPP loans more accessible, and announced the $200M, five-year Main Street Strong Pledge which included direct relief programs, and the Accelerator program, which provides financial support and training to restaurants. These programs have helped restaurants drive sales and adapt to changes. In fact, the odds of a restaurant staying open are 8x higher for businesses using DoorDash.
“Delivery has been an important part of how I have made up for lost income over the past year of dine-in closures. Despite this, my previous commission didn’t work for my business; it was hard to absorb that high of a cost, especially when delivery became a large percentage of my orders,” said Sherry Copeland, owner of Jai Meals in Plano, Texas. “With the Basic plan, I can offer delivery to customers, who increasingly enjoy the convenience delivery provides, but at a cost that is more aligned with my products, my goals, and my customers’ needs.”
