SAN DIEGO–U.S. Customs and Border Protection officials announced Friday that Trusted Traveler Programs enrollment centers at the Otay Mesa Port of Entry in San Diego, and at the Calexico East Port of Entry in Calexico will reopen to the public on Sept. 8.
Conditionally approved Global Entry, SENTRI and FAST-South applicants will be able to complete in-person interviews at Trusted Traveler Programs enrollment centers at the Otay Mesa and Calexico East ports of entry. Applicants must schedule enrollment center interviews in advance by logging into their account on the Trusted Traveler Programs website. Interview availability will vary by location.
Due to the travel restrictions, SENTRI and FAST-South enrollments on the southern border may also be limited. CBP reminds all travelers that crossing a U.S. land border for visiting a Trusted Traveler Programs enrollment center is non-essential travel.
Customs and Border Protection personnel at enrollment centers are now required to wear agency-approved masks when interacting with the public. All applicants and visitors at enrollment centers are required to wear facemasks consistent with CDC recommendations and state and local mandates and may observe other measures to promote social distancing.
What you should know:
The hours of operation will be 6 a.m. to 10 p.m., Monday to Friday at Otay Mesa enrollment center, while the Calexico enrollment center will be open from 6 a.m. to 2 p.m. Monday to Friday, excluding holidays at both locations.
To keep the public and employees safe, Otay Mesa Port of Entry will be operating at reduced capacity to limit seating and ensure safe distancing.
Due to ongoing construction at the Otay Mesa enrollment center, applicants will receive parking instructions as part of their confirmation for their interview date and time.
Applicants with appointments, who travel to either Calexico or Otay Mesa, will be allowed to visit the enrollment center. Exception: a person(s) with an appointment who is a minor or person(s) who requires assistance.
For safety precautions, the center has eliminated sign-in sheets and certain other touch points. All service counters are frequently disinfected.
The reopening plans were developed in consultation with Customs and Border Protection health and safety experts to minimize the risk of exposing travelers and Customs and Border Protection personnel to COVID-19.
