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San Diego County News

Independent publication serving San Diego County

Oceanside offers service line protection for homeowners

May 11, 2021 By sdcnews

City of Oceanside. Photo: Gina Yarbrough/ San Diego County News

Oceanside, CA–Since June 2020, the City of Oceanside has partnered with Service Line Warranties of America to offer protection to city homeowners for the water and sewer service lines that connect their homes to the city’s utility systems. 

The service line coverage is voluntary and available at affordable monthly prices.

Founded in 2003, has partnered with over 850 leading cities in the U.S. to provide repair service plans that offer homeowners peace of mind.  This coverage is strictly voluntary for Oceanside utility rate payers. Service Line Warranties of America will soon be sending a second round of mailers to Oceanside customers, and the city wants to verify that this is a valid partnership.

“Many homeowners do not know that damage to the service lines on their property is their responsibility to repair,” said John McKelvey, Senior Management Analyst. “In the event of a service line repair emergency, the homeowner is responsible for scheduling the repair and covering the associated cost. As Oceanside homes along with the infrastructure serving them age, SLWA repair plans provide homeowners with an optional solution so they can be prepared for this type of unexpected repair.”

Allowing Oceanside customers to take advantage of this program provides an option in the event of a failure or repair on private homeowner property. Repair to these pipes are not covered by basic homeowner’s insurance or by the City of Oceanside. 

If a customer’s service line needs repair, a simple call to Service Line Warranties of America  24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles.

Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality – all factors which are covered through the Service Line Warranties protection program. This program is voluntary for homeowners, provided at no cost to the City of Oceanside and no public funds are used to administer the program.

The service plans not only cover the cost of the repair; they also provide homeowners with reputable, local contractors.

Service Line Warranties of America has been recognized as the nation’s largest and most trusted source of utility line plans endorsed by the National League of Cities. The company is committed to delivering an excellent customer service experience and maintaining an A plus accredited rating with the Better Business Bureau.

For more information, or to enroll in the service, contact Service Line Warranties of America at (844) 257-8796 or visit www.slwofa.com.

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Filed Under: Local, North County Tagged With: Local news, North County


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